Ultra. The shape in one sentence: a single $1,599 charge for a six-month window after a 5-day trial, every Pro surface included, plus a written 715+ score guarantee. The full conditions of that guarantee live in one place — the Guarantee Terms. Here is what the tier is.
The four tiers, now
Ultra is not a longer Pro. It is the same 180-day window as Pro 6-month, against the same engine, with the same Mock and analytics surfaces. The difference is the per-candidate work that supports the 715+ guarantee, plus the expert chat and weekly review surfaces below.
The 715+ guarantee
Ultra carries a written 715+ score guarantee. An Ultra candidate who completes the program and does not reach 715 on the official exam triggers the remedy. The eligibility conditions, the proof required, the time windows, and the exclusions are set out in full in the Guarantee Terms — and that document, not this post, governs.
The remedy
One mechanism, the same way everywhere: if an eligible Ultra candidate misses 715, the remedy is six additional months of Brightroom access at no charge — a new window on the engine that was coaching them. There is no second invoice and no clawback of access.
There is no automated payout. A candidate who triggers the guarantee forwards their official score report to hello@bright-room.com; we check the eligibility conditions against their account and grant the additional access. The deadlines and the proof we ask for are in the Guarantee Terms.
Why access, not a refund
Two reasons we wrote the remedy as renewal rather than refund.
First, a candidate who completes eligibility and misses the floor is almost always a candidate the engine's analytics surface can identify a gap for in the following window. Continued access is the path that materially closes that gap. A refund pays the candidate out but leaves the score where it is, which is usually not what the candidate actually wants. A candidate who wanted out would not have signed up to Ultra in the first place.
Second, incentive alignment. The additional-access remedy keeps us on the hook for delivering the score the next window, not just for refunding the last one. The commitment holds us to the outcome — getting the candidate to their target — not to a money-back gesture that squares the books without solving the problem.
What is in Ultra that is not in Pro
Three deliverables, none of which are exotic.
Expert chat. An Ultra candidate can message a GMAT expert with stuck-point questions. The chat surface answers in plain English, walks the hardest items in the candidate's history, and flags pacing patterns to the team's reviewer.
Personalised review. A member of the team reads each Ultra candidate's session density, mastery-vector trajectory, pacing pattern, and recent Mock results. If the trajectory drifts from what the program needs, the candidate gets a one-page note suggesting a specific adjustment.
Priority access to new surfaces. Section Analytics, currently in private alpha, opens to all Ultra candidates this morning — ahead of the broader Pro opt-in later this year. Any future surface ships to Ultra at least four weeks before it opens to the rest of Pro.
Who can sign up
Ultra is available at /pricing. The diagnostic remains free and is the recommended starting point. Ultra is a single $1,599 charge after a 5-day trial; prices are in US dollars, and any VAT or taxes are shown at checkout where they apply. The plan is not a subscription that auto-renews — access runs for the six-month term and then expires.
Ultra is an independent preparation tool. Score outcomes vary from candidate to candidate; the 715+ guarantee is a commercial guarantee with conditions set out in the Guarantee Terms, and it is additional to any statutory rights you already have. We are not affiliated with or endorsed by GMAC, and admission to any program is never guaranteed.
— Nicola & Joel