Accessibility Statement
Effective 2026-06-17 · Prepared 2026-06-17
Brightroomis committed to making its online GMAT Focus Edition preparation service (the “Service”) usable by everyone, including people with disabilities. This statement describes the current accessibility of the Service, the known limitations we are working to remove, and how to reach us. It is published under Directive (EU) 2019/882 (the European Accessibility Act, “EAA”) and follows the structure of the EU model accessibility statement (Decision (EU) 2018/1523).
Operator
This statement applies to the website and web application served at https://bright-room.com, operated by:
Brightroom
Rosenbergstrasse 4
9000 St.Gallen
Switzerland
Brightroom is currently operated as a Swiss sole proprietorship based in St.Gallen. Registration details (UID), the VAT number, and — where required — an EU representative are being finalised and will be published here.
Conformance standard
We measure the Service against the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA. This is the level required by the harmonised European standard EN 301 549, which provides the presumption of conformance with the EAA for digital services offered to consumers in the EU. We also track the more recent WCAG 2.2 AA as an aspirational target, but our binding baseline is WCAG 2.1 AA via EN 301 549.
Conformance status
The Service is partially conformantwith WCAG 2.1 AA. “Partially conformant” means that some parts of the content do not yet fully conform to the standard; the known gaps are listed under Known limitations below. We are addressing them on an ongoing basis.
How this statement was prepared
This statement is based on a self-assessment carried out by Brightroom using a combination of manual keyboard and screen-reader testing and automated checks. It was last reviewed on 2026-06-17. We review it at least once a year, and again whenever a significant change is made to the Service.
What works well today
- Keyboard operation across the sign-up, dashboard, library, practice, and exam flows, with visible focus styling on interactive controls.
- Semantic HTML and ARIA labels for interactive controls, navigation landmarks, and form fields.
- A light-default visual system (“Warm Paper”) and a dark mode, with text and interface colours chosen to meet the WCAG AA contrast ratios in the default light theme.
- Respect for the operating-system
prefers-reduced-motionsetting across the application, which reduces or removes non-essential animation. - Reading order optimised for screen readers on the marketing site and on these legal pages.
Known limitations
Despite our efforts, the following parts of the Service are not yet fully accessible. We are working to resolve each of them and welcome reports that help us prioritise.
- Skip-to-content link.A “skip to main content” bypass link is being added in code so that keyboard and screen-reader users can move past repeated navigation. Until it ships, users must tab through the page header on each page.
- Cookie consent dialog. The cookie-preferences dialog does not yet move and trap keyboard focus or close on the Escape key as a modal dialog should. Improved focus handling is in progress. If you cannot operate the dialog, you can manage your choices by writing to the contact below.
- In-exam calculator. The on-screen calculator used in some exam sections is not yet fully operable by keyboard or exposed to assistive technology (missing key labels and focus management). This is being improved; the calculator is not required to answer any question, and the same arithmetic can be performed with your own tools.
- Exam countdown timer. The timed exam clock currently announces remaining time to assistive technology only at fixed milestones rather than continuously. We are adding an accessible, on-demand time-remaining value.
- Complex figures and charts. Practice-question images carry alternative text, but some complex figures and data charts do not yet provide an adequate long description or an equivalent data table. We are adding these as part of content review.
- Marketing animations. Most landing-page animations freeze under
prefers-reduced-motionand decorative graphics are being marked so assistive technology ignores them; a small number of visualisations still need a static fallback or a pause control.
Timed mock exam & accommodations
The full mock exam reproduces the timing of the real GMAT Focus Edition. Under WCAG 2.1 SC 2.2.1, that timing is essential to the activity being simulated, so the countdown cannot be removed without changing what the exercise measures. The official GMAT grants extended-time and other accommodations to eligible candidates, and we want the Service to be usable on comparable terms.
If you need a disability-related accommodation for the timed mock exam — for example extended time, an untimed run, or another adjustment — email support@bright-room.com with the subject line “Exam accommodation” and we will work with you to arrange a suitable alternative.
Feedback and contact
If you encounter an accessibility barrier, or need any content of the Service in an accessible alternative format, please tell us. Email support@bright-room.com with the subject line “Accessibility”, or write to the postal address listed under Operator above. Please describe the page or feature, the assistive technology and browser you use, and what went wrong.
The accessibility inbox is monitored by Nicola Seiler and Joel Schleuniger. We aim to acknowledge your message within 5 working days, and to either fix the barrier or give you a concrete remediation plan and timeline within a reasonable period. Where we cannot make specific content accessible, we will provide the information in an accessible alternative format on request.
Enforcement procedure
If you are not satisfied with our response, you can refer the matter to the body responsible for enforcing accessibility law in your country.
European Union. Each EU member state designates its own market-surveillance and enforcement authorities under the EAA. You can complain to the competent authority in your country of residence. The European Commission maintains the list of national contacts; examples for our principal EU markets include:
- Germany— the market-surveillance authority under the Barrierefreiheitsstärkungsgesetz (BFSG), the Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF).
- France— the Direction générale de la concurrence, de la consommation et de la répression des fraudes (DGCCRF) and the Arcom.
- Austria— the Sozialministeriumservice under the Barrierefreiheitsgesetz (BaFG).
- Other member states— the national accessibility or consumer-market-surveillance authority designated under each state’s transposition of the EAA.
Switzerland. Swiss users can contact the Federal Bureau for the Equality of People with Disabilities (EBGB), the body responsible under the Disability Equality Act (BehiG): Federal Bureau for the Equality of People with Disabilities (EBGB).
United Kingdom. Users in the United Kingdom can raise accessibility concerns through the Equality Advisory and Support Service (EASS).